Services in Benidorm

Benidorm boasts all the services one would expect from a city with a modern infrastructure, making it a pleasure to visit for both holidaymakers and those thinking of relocating here. It offers excellent transport links via air, with three airports that service the area including Alicante International Airport, one of the busiest in Spain and about a 40 minute drive from the city. Road links are via the AP-7 and A-7 motorways which are maintained to a high standard and the picturesque national N-332 coastal road that stretches the length of the Costa Blanca. The city also benefits from an efficient and regular local bus service.

Tourist Services

Benidorm's main Tourist Information Bureau is located at the Old Town end of Levante Beach and is large, modern and run by a helpful and friendly team of staff who are knowledgeable about the local area and always pleased to assist visitors with any questions. There is a smaller Tourist Information Bureau on the corner of Av. de Europa and Calle Ibiza as well as a tourist office at the city's main bus terminus. Most of Benidorm's hotel reception and concierge staff have a wealth of local knowledge and the city police are by and large friendly and helpful.

Throughout the city visitors will find embassies, consulates and diplomatic missions representing the vast majority of the world's countries, which is nice to know and always makes visiting any country fell that little bit safer. Benidorm's attractions and activities both day and night are second to none, and with so much going on visitors will be pleased to know they can call on the services of a number of ticket agents and tour operators who offer a fantastic choice of attractions, water sports, adventure tours and nighttime activities.

Benidorm's beaches are one of the biggest draws for tourists and, understanding the revenue they generate, the city council put a lot of time and effort into keeping them spotlessly clean with excellent services and facilities. To give you an idea how huge this task is, Levante Beach alone boasts around 5,000 sun loungers during the peak summer months! Other services include lifeguards, first aid stations, disability access, beach sports facilities and even a library.

City Services

Throughout Benidorm visitors will find a good selection of high street brand shops and boutiques, speciality shops including the popular British favourite Iceland, modern well stocked supermarkets offering a range of imported products, indoor and outdoor markets and the impressive La Marina Commercial Centre.

Postal services include six main post offices called Oficina de Correos and a selection of post rooms/shops, usually British run and offering a complete range of postal services, passport renewal, fax & photocopying, phone top up and internet services. These are very handy for English speakers as the majority of postal staff in the main post offices only speak Spanish.

On that note, visitors needing to sort out any government or official paperwork may wish to use the services of a translator to avoid spending hours in queues only to find the official you finally get to deal with only speaks Spanish. Waiting time for a number of government documentation services can take weeks, but there are ‘ways' to avoid this and get certain paperwork sorted out the same or next day by using the services of a ‘fixer' who, for a fee can usually get things streamlined. It is best to enquire in local Facebook social groups if needing these services.

When it comes to currency exchange, Eurochange have the most branches in the city including a handy one in the Old Town, just opposite L'Elx Park fountain. Others include Europound, Gold Rush Benidorm, MoneyGram and Shiela's Money Exchange. Banks can be found throughout the city, although opening times are not as efficient as many visitors would expect so it's always best to check before wasting a journey. Banks, along with practically everything else close on ‘Red Days' (Spanish holidays) including shops, supermarkets and pharmacies.

Health Services

Doctor and dentist surgeries are well represented in Benidorm and offer all the treatments and services one would expect from those in their home countries. Surprisingly for a city the size of Benidorm there are only two government run clinics, one in the centre of the Old Town and the other behind the Indoor Market on Av. Dr. Severo Ochoa. The actual government hospital that services Benidorm is in neighbouring Villajoyosa.

The city boasts two superb private hospitals, Hospital Clinica Benidorm located on Av. Alfonso Puchades next to L'Aiguera Park, with an impressive 400 employees and 40 medical departments, and Hospital IMED Levante Located on Calle Dr. Ramón y Cajal 7, also offering excellent, modern facilities.

There are a selection of care homes in Benidorm including the fantastic Residencia Patricia which is more like a holiday resort offering comfortable shared and private accommodation,   indoor and outdoor swimming pools, Jacuzzi, hot tubs, gymnasium, solarium, hair & beauty salon, lounge, bar and restaurant. Their range of medical and after care services are second to none, with a fully qualified 24 hour medical team and a number of medical departments.